The main objective of the project is the development of a complete platform that will support decisions on the shaping, the design and the implementation of effective business plans on tourism policy. This system will be supported by the function of a modern mechanism of structures and tools, which will serve the visitor in matters of requests, complaints, information and services provided. The use and application of new technologies, such as the development of a portal, as well as through the creation of knowledge based networks and cross-border innovation camps, will help increase awareness on the benefits of this new tool. Towards this end, the project partners will create a Trainee Centre and organize workshops and training programs so that business owners will get acquainted with the new tools and understand their potential benefits.