The INA Academy has already been established as the South Eastern European Telecommunications Academy (SETA), which includes representatives from various public and private institutions in the ICT sector. Through the existing institutional structure this project promoted support services and training to the regulatory institutions in the involved South-Eastern European partners in order to establish a unified and coherent method of acting, thinking and policymaking on information and communication technologies in the region and thus establish concrete benefits for telecom operators, customers and government regulators.